Abstract

International outsourcing has come to the legal profession. The ABA and other bar associations have given it their stamp of approval, and an ailing economy has pushed both clients and firms to consider sending more legal work abroad. This article integrates research from the fields of organizational behavior, social psychology, and economic theory to analyze the effectiveness of the legal outsourcing relationship. It identifies organizational pressures in the practice of law that affect how legal work is performed in a transnational context, and it examines how individuals on both sides of the outsourcing process influence the success or failure of a globalized practice. Ultimately, the article recommends that parties involved in legal offshoring should move away from a model of disaggregation and toward a model of collaboration. Unlike a disaggregation model that assumes outsourcing vendors will autonomously complete discrete legal tasks, a collaborative model would explicitly focus on cooperation, communication, and renegotiation of status and resources.

Keywords

Legal Profession, Legal Services, Outsourcing, Offshoring, American Bar Association (ABA), Social Psychology, Economics, Organizational Behavior, India, Contracts, Responsibility, Cultural Misunderstandings

Publication Date

2011

Document Type

Article

Place of Original Publication

Arizona State Law Journal

Publication Information

A Collaborative Model Of Offshore Legal Outsourcing

Comments

43 Arizona State Law Journal 125 (2011)

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COinS Cassandra Burke Robertson Faculty Bio